Feb 13, 2008

Micro-managing bullshit

So, I got moved to a different client at work. "Consider this a promotion," my boss said. So I did. For about 2 minutes. There is this woman that is...how do I describe her position...let's just say the "client concierge." This is a big client, so the woman's job is to keep her happy. The woman's job is NOT to weasel her ass into my projects, but lo and behold, she does. All. the. time. I want to throw pointed objects at her head.

She's one of those people that has the fake, falsetto, "sunshine" voice. She's also apparently gone to some kind of management training, because I swear-to-God, if she utters one more "bingo" word i'm going to beat her. She's all "out of the box," and "Let's just ensure our customer is happy, happy, happy!" Like I said: Die, woman, die. Don't get me wrong--I am all about keeping the customer happy. I will bend over backwards and take a con-call whilst making dinner for my family, but i am NOT a blow-sunshine-up-your-ass type of person. I don't tell the customer what they WANT to hear--I tell them the truth. I don't set up false expectations. I do, however, get the job done, and give them what they want.

Yesterday, Crazy MicroManager actually told us (3 of us handle this account) that it was unfair to the creative team to ask them to burn 6 cds in 24 hours. "That kind of thing causes dissention among the team! It's just not healthy!" PUKE. If we can't burn six frickin' cds for a $2.5 million dollar client, I'LL do the client a favor and direct them to somebody that can. Sweet baby Jesus.

I'm a project manager. I have LOTS of experience. Someone please hire me before I become a convicted killer.


Anonymous said...

does she also start off every conversation with, "I'm so excited!!!" Oh dear lord, the woman needs some depression thrown her way.

Chance said...

why am I so stupid? What do you do again? Or did you ever tell me. I see words like 'creative' and I get all excited inside. I am running a sports radio station now..email me at chance at 1560thegame dot com.

Anonymous said...

I know the woman of whom you speak. She's irritating as hell and should be teaching preschool. If I was her client, I'd poke out my ears with a pen rather than listen to that.